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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BERTIN Navarro

July 9, 2026

5  out of  5
rating by BERTIN Navarro
"Anthony was great and explained both auto and home policies. He was very knowledgeable and understanding of our needs. I’m glad I made the change to State Farm"
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mark bradeis

July 7, 2026

5  out of  5
rating by mark bradeis
"I highly recommend Jason Spraggs and his team at the State Farm office in Somerville. Jason took the time to review my policies and was able to provide better insurance coverage at a lower rate than I was paying before.

He currently insures my Pennsylvania auto and homeowners policies, and I'll be moving my business insurance to him as well because of the outstanding service I've received.

What really impressed me was the claims process. After I had an accident, I was able to choose my own body shop, and State Farm handled the claim quickly and paid without any issues. The entire experience was smooth and stress-free.

If you're looking for competitive auto insurance, homeowners insurance, business insurance, and an insurance agent who genuinely looks out for your best interests, I highly recommend Jason Spraggs and the State Farm team in Somerville.

Add rental to your auto policy for less inconvenience when an accident happens."
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Shamoun Rafla

July 2, 2026

5  out of  5
rating by Shamoun Rafla
"I have spoken with Anthony who is a good man he explained to me everything and he gave me the right price to car insurance"
We responded:
"Thank you for your review! We’re so glad Anthony was able to help you and explain everything clearly. We’re also happy he provided you with the right price for your car insurance. If you need anything else, we’re always here to help!"
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Missy Lorenzo

June 30, 2026

5  out of  5
rating by Missy Lorenzo
"Mr. Spraggs was EXCELLENT to work with. He was knowledgeable and patient when answering all my questions. He was able to find me a better deal and the transition to State Farm went smoothly. I would highly recommend Mr. Spraggs for your insurance needs."
We responded:
"Thanks for your recommendation. It’s our pleasure to provide you with remarkable service."
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Kathy Xumphonphakdy

June 26, 2026

5  out of  5
rating by Kathy Xumphonphakdy
"Kim has such great customer service. She made sure all the questions were answered and was very knowledgeable. She made me feel so comfortable especially a mom to a new driver. Will highly recommend her to my peers."
We responded:
"Thank you so much for taking the time to share this. We’re really glad Kim helped you feel comfortable, especially with all the “first time” questions that come with a new driver. Her goal is always to make sure you leave every conversation informed, supported, and confident.

We truly appreciate your recommendation to your peers."
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Andrea Correa

June 24, 2026

5  out of  5
rating by Andrea Correa
"I had an excellent experience with my life and car insurance provider. The entire process was smooth, professional, and easy to understand. They took the time to explain all my coverage options and helped me find policies that fit my needs and budget.
Their customer service has been outstanding responsive, knowledgeable, and always willing to answer my questions. I feel confident knowing that my family, vehicle, and future are well protected. I highly recommend them to anyone looking for reliable insurance coverage and exceptional service."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear your experience with both your life and car insurance was smooth, professional, and easy to understand. It means a lot that our team took the time to explain your coverage options and help you find policies that fit your needs and budget.

We’re also grateful for your kind words about our customer service—responsive, knowledgeable support is what we strive for every day. We’re glad you feel confident knowing your family and vehicle are well protected.

Thank you again for recommending us—we truly appreciate your trust!"
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adrian fallas

June 19, 2026

5  out of  5
rating by adrian fallas
"Kimberly and the team at Jason Spraggs Insurance in Somerville have been great to work with. They have taken excellent care of both my personal and commercial vehicle insurance needs. Kimberly is always responsive, knowledgeable, and helpful. I highly recommend her to anyone looking for outstanding customer service and reliable insurance coverage.
As a business owner, having reliable insurance coverage is extremely important, and Kimberly has consistently gone above and beyond to help me protect both my personal vehicles and my company's vehicles. Her knowledge, attention to detail, and dedication to customer service have given me peace of mind over the years."
We responded:
"Thanks so much for the kind words! We really appreciate you taking the time to share your experience.

Kimberly truly enjoys working with you—especially as your needs as a business owner have evolved over the years. It’s great to hear that she’s been responsive and helpful with both your personal and commercial vehicle coverage, and that her attention to detail has given you peace of mind.

We’re grateful to have you as a client and look forward to continuing to support you."
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Milena B Jimenez

June 18, 2026

5  out of  5
rating by Milena B Jimenez
"Excelente servicio, muy eficientes, Kimberly siempre encuentra la manera de ayudarte… 20/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vanessa Prieto

June 18, 2026

5  out of  5
rating by Vanessa Prieto
"kimberly tuvo muy buena atención y mucha paciencia .. excelente servicio de su parte . gracias por la ayuda brindada"
We responded:
"Hola,

¡Muchas gracias por tu mensaje! Nos alegra muchísimo saber que Kimberly te brindó una muy buena atención y mucha paciencia. Estamos muy contentos de que recibieras un excelente servicio y agradecemos de corazón la confianza.

Quedamos atentos para ayudarte en lo que necesites."
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Erik Lachow

June 10, 2026

5  out of  5
rating by Erik Lachow
"I just switched to State Farm and I was very happy that Lucero recommended me to Anthony. He was extremely professional and friendly. I asked many questions and he was very patient. I already started recommending his services to everyone!"
We responded:
"Hi Erik—thank you so much for taking the time to leave this review! It really means a lot to hear that Lucero’s recommendation brought you to Anthony. We’re glad he was able to answer all your questions and be so patient throughout the process.

We’re also excited to have you with Jason Spraggs State Farm—welcome! If you ever need anything, don’t hesitate to reach out. 😊"
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Andy Ramírez

June 9, 2026

5  out of  5
rating by Andy Ramírez
"I had a great experience. The process was quick and easy to understand. The options were made clear and I was able to find the best policy for me. I would highly recommend working with Lucero if you want a stress free experience"
We responded:
"Thank you so much for your review! We’re really glad to hear you had a great experience with Lucero—especially that the process felt quick and easy to understand.

It’s also great to know the options were made clear and that you were able to find the best policy for your needs. We truly appreciate the recommendation and are here anytime you need help."
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Matthew Sczesny

June 3, 2026

5  out of  5
rating by Matthew Sczesny
"Professional, reliable and fast service!"
We responded:
"Matthew, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jason Spraggs’s Team here in our Somerville office. "
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Vladimir Quereigua

May 21, 2026

5  out of  5
rating by Vladimir Quereigua
"Lucero was the agent who attended me. She was excellent guidance and helping to get the product that I needed. Once I provided all the necessary documents to cover my 3 cars."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lucero provided excellent guidance and helped you get the right coverage for your three cars. We appreciate your trust and look forward to assisting you again in the future!"
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Jet Quality

May 13, 2026

5  out of  5
rating by Jet Quality
"Katherine was excellent!!"
We responded:
"Thank you for rating us 5 stars"
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Dina Ohagan

May 8, 2026

5  out of  5
rating by Dina Ohagan
"I want to Thank Anthony for all his efforts and the help he provided me. He helped me bundle my home and car insurance and saved me lots of money. I would recommend calling Anthony. He was great."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony was able to help you save money by bundling your home and car insurance. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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Zachary Beadling

May 8, 2026

5  out of  5
rating by Zachary Beadling
"Katherine Hanna was more than helpful"
We responded:
"Thank you for your feedback! We're glad to hear that Katherine Hanna provided you with excellent support. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!"
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Joseph Savini

May 8, 2026

5  out of  5
rating by Joseph Savini
"Great to deal with"
We responded:
"Thank you! We're happy to hear you had a great experience!"
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Valeria Alfaro

May 6, 2026

5  out of  5
rating by Valeria Alfaro
"Kim is an amazing life and car insurance agent! She’s incredibly helpful, always takes the time to explain everything clearly, and makes the whole process feel easy. I truly appreciate her professionalism and kindness. Highly recommend working with her!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kim provided you with such helpful and clear support throughout your insurance process. Your kind words about her professionalism and kindness mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Sam Saleem

May 4, 2026

5  out of  5
rating by Sam Saleem
"I would like to let Mr.Jason Spraggs the agent of State Farm insurance company that the person work for you her name is ( Britney William ) I don’t know her position in your company but she is a phenomenal and wonderful and great customer oriented person and well known her job what she is doing. to be honest with you she is a great asset to your company and she is very knowledgeable and very helpful beyond her job i wish her the best of best in her career she is one of a kind Hume been she deserve the highest position in your company and i hope as a policy holder of State Farm can consider this special request my name is ( Sam Saleem ) i have 3 car insurance including
Home insurance.
this is the real statement from the bottom of my hear"
We responded:
"Thank you so much for taking the time to share your kind and heartfelt words about Brittany. We are truly fortunate to have her as part of our team at State Farm. Your recognition of her dedication, knowledge, and customer-focused approach means a great deal to us and to Brittany personally.

We appreciate your loyalty as a valued policyholder with multiple coverages, and we will be sure to pass along your wonderful feedback to Brittany and Mr. Jason Spraggs. It’s always encouraging to hear when our team members make such a positive impact.

Thank you again for your thoughtful message. We look forward to continuing to serve you and your insurance needs.

Warm regards,"
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Antonio Medina

May 2, 2026

5  out of  5
rating by Antonio Medina
"State Farm did a great job giving me the best policy. I feel a lot safer having State Farm on my side than the previous insurance company. My agent Anthony Baratto did an amazing job. He is truly a great guy and cared about finding me the right coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony and the State Farm team were able to find the best policy for you and provide the peace of mind you deserve. Anthony truly cares about his clients, and your feedback means a lot to us. We're here to support you whenever you need us!"
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Deysi Hernandez

April 18, 2026

5  out of  5
rating by Deysi Hernandez
"Katherine Hanna excelente agente para atender y muy bien explicado todo muy feliz por la atención de ella"
We responded:
"¡Muchas gracias por compartir tu experiencia con Katherine Hanna! Nos alegra mucho saber que su atención y claridad hicieron que te sintieras satisfecho. Valoramos mucho tus palabras y seguiremos trabajando para ofrecer siempre un servicio excepcional. ¡Esperamos poder ayudarte nuevamente pronto!"
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Perry Plymyer

April 17, 2026

5  out of  5
rating by Perry Plymyer
"Natasha was a great service agent and set me up quickly with insurance for both of my cars"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Natasha provided you with quick and excellent service in setting up insurance for both of your cars. We appreciate your business and look forward to assisting you again in the future!"
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Leonor Ore

April 15, 2026

5  out of  5
rating by Leonor Ore
"La Srta. KATHERIN, fue muy amable, respetuosa y muy clara con sus explicaciones. Me ayudó a obtener mi póliza. Gracias State Farm,, por tener a un personal de clase A."
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que Katherin te brindó un excelente servicio y te ayudó con tu póliza. En State Farm nos esforzamos por ofrecer atención de primera clase a todos nuestros clientes. ¡Gracias por confiar en nosotros!

"
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Britt M

April 9, 2026

5  out of  5
rating by Britt M
"Anthony was awesome! Very patient with me, explained every detail, answered all my questions. Looked into all possible discounts for me. He was personable, almost like speaking with a friend, it was nothing short of a great experience. I truly believe he got me the best rate. Thanks again, Anthony!!!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Anthony provided such a positive and helpful experience. We’re glad he could make the process clear and comfortable for you while finding the best rate possible. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. Thanks again for choosing us!"
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Barry Gladwin

April 7, 2026

5  out of  5
rating by Barry Gladwin
"Very helpful, handled the stress of geting car insurance for me. Was becoming more of head ache than i could handle."
We responded:
"Thank you for sharing your experience! We're glad to hear that we could help ease the stress of getting car insurance and make the process more manageable for you. We understand how overwhelming it can be, and we're always here to support you every step of the way. If you ever need assistance in the future, don’t hesitate to reach out!"